Terms And Conditions

By accessing our website of IT Globalizer and confirming order with us, you acknowledge your acceptance of all the below mentioned Terms and Conditions:

Terms And Conditions

By accessing our website of IT Globalizer and confirming order with us, you acknowledge your acceptance of all the below mentioned Terms and Conditions:


These are the standard terms and conditions for Website Design and Development and apply to all contracts and all work undertaken by IT Globalizer for its clients.


A 50% deposit of the total fee payable under our proposal is due immediately upon you instructing us to proceed with the website design and development work. The remaining 50% shall become due when the work is completed to your reasonable satisfaction but subject to the terms of the "approval of work" and "rejected work" clauses. We reserve the right not to commence any work until the deposit has been paid in full.

The 50% deposit is only refundable if we have not fulfilled our obligations to deliver the work required under the agreement. The deposit is not refundable if the development work has been started and you terminate the contract through no fault of ours.


You must supply all materials and information required by us to complete the work in accordance with any agreed specification. Such materials may include, but are not limited to, photographs, written copy, logos and other printed material. Where there is any delay in supplying these materials to us which leads to a delay in the completion of work, we have the right to extend any previously agreed deadlines by a reasonable amount.

Where you fail to supply materials, and that prevents the progress of the work, we have the right to invoice you for any part or parts of the work already completed.


We are pleased to offer you the opportunity to make revisions to the design. However, we have the right to limit the number of design proposals to a reasonable amount and may charge for additional designs if you make a change to the original design specification.
Our website development phase is flexible and allows certain variations to the original specification. However any major deviation from the specification will be charged depending on the requirements.


Any time frames or estimates that we give are contingent upon your full co-operation and complete and final content in photography for the work pages. During development there is a certain amount of feedback required in order to progress to subsequent phases. It is required that a single point of contact be appointed from your side and be made available on a daily basis in order to expedite the feedback process.


On completion of the work you will be notified and have the opportunity to review it. You must notify us in writing of any unsatisfactory points within 7 days of such notification. Any of the work which has not been reported in writing to us as unsatisfactory within the 7-day review period will be deemed to have been approved. Once approved, or deemed approved, work cannot subsequently be rejected and the contract will be deemed to have been completed and the 25% balance of the project price will become due.


If you reject any of our work within the 7-day review period, or not approve subsequent work performed by us to remedy any points recorded as being unsatisfactory, and we, acting reasonably, consider that you have been unreasonable in any rejection of the work, we can elect to treat this contract as at an end and take measures to recover payment for the completed work.
No refund: For the time that the services have already been provided. If the client is not satisfied with any level of work, he must immediately bring it to the notice of our project manager and ask for any discounts for the work loss. Any negotiations at a later date will not be entertained.


Upon completion of the 7-day review period, we will invoice you for the 50% balance of the project.


Once you have paid us in full for our work we grant to you a license to use the website and its related software and contents for the life of the website.


We do not guarantee any specific position in search engine results for your website. We perform basic search engine optimization according to current best practice.


We shall not be liable for any loss or damage which you may suffer which is in any way attributable to any delay in performance or completion of our contract, however that delay arises.


To the full extent permitted by law, all terms, conditions, warranties, undertakings, inducements or representations whether express, implied, statutory or otherwise (other than the express provisions of these terms and conditions) relating in any way to the services we provide to you are excluded. Without limiting the above, to the extent permitted by law, any liability of IT Globalizer under any term, condition, warranty or representation that by law cannot be excluded is, where permitted by law, limited at our option to the replacement, re-repair or re-supply of the services or the payment of the cost of the services that we were contracted to perform.


We reserve the right to subcontract any services that we have agreed to perform for you as we see fit.


We (and any subcontractors we engage) agree that we will not at any time disclose any of your confidential information to any third party.


You agree to reimburse us for any requested expenses which do not form part of our proposal including but not limited to the purchase of templates, third party software, stock photographs, fonts, domain name registration, web hosting or comparable expenses.


You are responsible for maintaining your own backups with respect to your website and we will not be liable for restoring any client data or client websites except to the extent that such data loss arises out of a negligent act or omission by us.


We will supply to you account credentials for domain name registration and/or web hosting that we purchased on your behalf when you reimburse us for any expenses that we have incurred.


By using current versions of well supported content management systems such as "Joomla", we endeavor to ensure that the web sites we create are compatible with all current modern web browsers such as the most recent versions of Internet Explorer, Firefox, Google Chrome and Safari. Third party extensions, where used, may not have the same level of support for all browsers. Where appropriate we will substitute alternative extensions or implement other solutions, on a best effort basis, where any incompatibilities are found.


You are responsible for complying with all relevant laws relating to e-commerce, and to the full extent permitted by law will hold harmless, protect, and defend and indemnify IT Globalizer and its subcontractors from any claim, penalty, tax, tariff loss or damage arising from your or your client's use of Internet electronic commerce.

REFUND POLICIES: SEO & Online Promotions

For Search Engine Optimization, the advance payment is to made before starting the project. The SEO will be processed on the Keywords that are provided by you and our SEO team. Once the SEO is initialised, a monthly report will be sent to you till the time of the active period of the online promotions for your feedback or suggestions. Any payment made for the SEO work is completely non-refundable and non-transferable.

Terms & Conditions for Website Designing

  • Once the website is finalized from your end, further changes will not be considered afterward. If you have any standing issue with the website, make the list of the changes and share it in single go.
  • There will be only one point of contact from the client end to share the feedback. Multiple feedbacks from the many people will not be considered. In such scenarios, discuss all the changes with your partners/point of contact and share the feedback in single go.
  • If the required details for the website designing or feedback is not received within the 90 days of the project start date, project will be cancelled. To initiate the project again, you have to make the fresh payment and the updated costing will be applied.
  • While designing and developing your project, our team will be contacting you for the feedback and required details, please corporate with the team else IT Globalizer will not be responsible for any delay occurred.
  • Once the design for the website is approved from your end, it will not be further changed.
  • For Booking Engine and Payment Gateway Integration, provide all the mandatory documents on time, else IT Globalizer will not be responsible for any delay occurred.
  • The additions apart from the committed services such as content writing, Google listing, Logo designing or any other add-on service will be chargeable extra.

AMC & Renewals:

  • If the site is hosted on your server, then no Annual Maintenance charges will be applied. The files will be given to you and it will be your responsibility to maintain your site.
  • If the site is hosted on the company's server, then Annual Maintenance Charges or the hosting charges will be applied. IT Globalizer will provide a reliable and professional service to the client at all times, excluding unavoidable technical failures or server maintenance.
  • The renewal charges are postpaid charges that you need to pay after one year of using the hosting services. In case of withdrawing from the services, the charges must be paid before discontinuing.
  • The renewal charges will be taken after 12 months of the date when the website was live. The team from IT Globalizer will contact the client 2 weeks before the renewal date. The hosting renewal charge must be received within 7 days of the hosting expiry date. IT Globalizer reserves the right to deactivate the website when the hosting has expired and the client has not paid the renewal charges. After 90 days of Renewal date of your website *"IF YOU DO NOT PAY THE RENEWAL AMOUNT"* then IT GLOBALIZER will not be responsible to keep the backup of your website.
  • For Domain renewal, the team will send you the reminder to renew your domain, if we do not receive the amount for the renewal and the domain is expired, then IT Globalizer will not be responsible for the domain.